Booking Terms

1. CONTRACT - The letting of 10, Lake Street, Dartmouth, TQ6 9DS ("Ten Lake Street") for any period (to include Short breaks) as herein after defined ("the Tenancy") shall be between Ten Lake Street and the person(s) named on the booking form ("the Tenant(s)") such expression to include any other person occupying Ten Lake Street with the Tenant(s).

2. RENTAL TENANCIES - All prices for letting Ten Lake Street quoted on the website are per week. In low season short-breaks will be considered subject to availability. Short break rates are available on request.

3. PAYMENT & CONFIRMATION - Provisional bookings are accepted by Ten Lake Street via the website booking form or via telephone. The booking is not considered confirmed until an official booking form is completed in writing, and returned with payment for rental deposit (one quarter of total rent). Ten Lake Street will confirm the full details of the booking in writing or via e-mail to the Tenant. Once confirmation has been issued the Tenant is liable for the total rent. The balance of rent must be paid at least 8 weeks before arrival, without further demand. N.B. In the case of bookings made within 4 weeks of the commencement of the holiday the full amount must be sent with the booking form. The acknowledgement of the balance (or full) payment will detail arrangements for access to Ten Lake Street. In addition to the rent, a refundable security deposit of £200 may also be requested.

4. CANCELLATION - Any cancellation must be made in writing to Ten Lake Street. The 25% rental deposit will be forfeited, unless re-let. If Ten Lake Street is re-let the Tenant will receive a full refund of the rental paid less a £20 administration charge.

5. ARRIVAL & DEPARTURE - Ten Lake Street is available for occupation from 3.00pm on the day of arrival and must be vacated by 10.30am at the latest on the day of departure.

6. EQUIPMENT FAILURE - Every effort is made to ensure all items of equipment described and supplied in Ten Lake Street are in good working order; however no guarantee is given or liability accepted if breakdowns occur before or during a Tenancy. We will endeavour to organise repairs or replacements as quickly as reasonably possible.

i) The Tenant will take all reasonable care of Ten Lake Street and ensure that Ten Lake Street and all equipment is left clean at the end of the holiday.
ii) The Tenant shall not do or suffer to be done in or upon Ten Lake Street any act or thing which may be a nuisance, damage or annoyance to other occupiers of the building of which Ten Lake Street forms part (where appropriate) or the Owner or the Tenants or occupiers of any adjoining premises.
iii) The Tenant will pay for the replacement of all furniture or household effects lost, destroyed or damaged beyond repair as a consequence of their actions – any damage or breakages to Ten Lake Street fittings or equipment must be reported to Ten Lake Street immediately.

8. COMPLAINTS - All complaints must be notified to Ten Lake Street immediately to ensure sufficient time is given to investigate and/or take the necessary remedial action. Compensation will not be offered where the Tenant has denied Ten Lake Street the opportunity to rectify matters during the Tenancy.

9. TERMINATION - Ten Lake Street reserve the right to terminate the Tenancy immediately if any of the above conditions are not observed.

10. LOST PROPERTY - The personal belongings of the Tenant are the complete responsibility of the Tenant and no liability can be accepted for any loss or damage. Any articles left by the Tenant can be forwarded on receipt of a minimum handling fee of £20.